Effective Date: November 11, 2025
At Optivize Technologies, we are committed to providing high-quality mobile app development services. We understand that sometimes clients may need a refund, and this policy outlines the conditions under which refunds are possible.
Payments for projects are typically collected in advance or according to a milestone agreement.
All payments are processed securely and confirmed before work begins.
Refunds are considered under the following circumstances:
Non-delivery of services: If we fail to start or deliver the project within the agreed timeframe without valid reason.
Duplicate payments: If a client accidentally makes a duplicate payment.
Major breach of agreement: If Optivize Technologies fails to meet the scope of work as defined in the contract.
Refund requests must be submitted in writing via email to contact@optivizetechnologies.com.
Our team will review the request and respond within 7 business days.
Approved refunds will be processed using the same payment method used for the original transaction.
Refunds are not available for:
Completed and delivered work that meets agreed-upon specifications.
Services that have already been partially delivered according to milestones.
Requests made due to a change of mind or project requirements after work has started.
We reserve the right to update or modify this Refund Policy at any time. Any changes will be posted on this page with an updated Effective Date.
If you have any questions about this Refund Policy or wish to request a refund, please contact us:
📧 contact@optivizetechnologies.com
📞 +1 (323) 955-4209
📍 212 N 2nd Street, Ste 100, Richmond, KY 40475, United States